.mr-workspace{--mr-green:#267762;--mr-blue:#396f91;--mr-amber:#96691f;--mr-red:#b44857;--mr-neutral:#64767a;--mr-green-soft:#eaf4ef;--mr-blue-soft:#edf3f8;--mr-amber-soft:#faf2e3;--mr-red-soft:#fbedef;--mr-neutral-soft:#f0f3f3;display:grid;gap:20px;min-width:0}
.mr-workspace :is(.page-heading,.heading){margin-bottom:0}
.mr-workspace .panel{margin:0;min-width:0}
.mr-workspace .panel-head{padding:17px 22px;gap:12px;flex-wrap:wrap}
.mr-workspace .panel-head h2{font-size:17px}
.mr-workspace .mr-panel-body{padding:22px}
.mr-workspace .mr-caption{padding:12px 22px;color:var(--muted);font-size:12px;line-height:1.8}
.mr-data-bar{display:flex;justify-content:space-between;align-items:center;gap:14px;flex-wrap:wrap}
.mr-data-bar>span{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--muted)}
.mr-data-bar>span .icon{width:16px;height:16px;color:var(--brand)}
.mr-data-bar>div{display:flex;gap:4px;padding:4px;border:1px solid var(--line);border-radius:10px;background:var(--surface)}
.mr-data-option{padding:6px 13px;border-radius:7px;font-size:12px;color:var(--muted);font-weight:650}
.mr-data-option.active{background:var(--tint);color:var(--brand)}
.mr-demo-notice{padding:12px 16px;background:var(--mr-amber-soft);color:var(--mr-amber);border:1px solid color-mix(in srgb,var(--mr-amber) 25%,var(--line));border-radius:10px;font-size:12px}
.mr-tabs{display:flex;gap:6px;border-bottom:1px solid var(--line);padding-bottom:10px;flex-wrap:wrap}
.mr-tab{display:flex;align-items:center;justify-content:center;gap:8px;padding:10px 17px;border-radius:9px;color:var(--muted);font-size:13px;font-weight:700;transition:background .15s,color .15s}
.mr-tab .icon{width:17px;height:17px}
.mr-tab.active{background:var(--brand);color:var(--surface)}
.mr-tab:hover:not(.active){background:var(--tint);color:var(--brand)}
.mr-filters{display:flex;flex-wrap:wrap;gap:12px;align-items:end;background:var(--surface);padding:16px 18px;border:1px solid var(--line);border-radius:12px}
.mr-filters .field{flex:1 1 145px;min-width:0;margin:0;gap:5px}
.mr-filters label{font-size:11px;color:var(--muted)}
.mr-filters select{min-height:42px;padding:9px 11px;font-size:12px}
.mr-filter-actions{display:flex;gap:7px;align-items:center}
.mr-filter-actions .btn{font-size:12px;min-height:42px;padding:8px 13px}
.mr-view{display:grid;gap:20px;min-width:0}
.mr-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}
.mr-metric{background:var(--surface);border:1px solid var(--line);border-radius:13px;display:flex;flex-direction:column;align-items:stretch;text-align:start;padding:19px 20px;position:relative;color:var(--ink);gap:9px;box-shadow:var(--shadow);transition:border-color .15s,transform .15s;overflow:hidden}
.mr-metric:before{content:"";position:absolute;inset-inline-start:0;top:18px;bottom:18px;width:3px;border-radius:3px;background:var(--mr-blue)}
.mr-metric.green:before{background:var(--mr-green)}.mr-metric.amber:before{background:var(--mr-amber)}.mr-metric.red:before{background:var(--mr-red)}.mr-metric.neutral:before{background:var(--mr-neutral)}
.mr-metric:hover{border-color:var(--brand);transform:translateY(-2px)}
.mr-metric-top{display:flex;gap:10px;align-items:center;font-size:13px;font-weight:700;line-height:1.6}
.mr-metric-top>span:nth-child(2){flex:1;min-width:0}
.mr-metric-top>.icon{width:15px;height:15px;color:var(--muted)}
.mr-metric>strong{font-size:32px;line-height:1.4;font-weight:750;color:var(--ink);font-variant-numeric:tabular-nums}
.mr-metric>small{font-size:11px;line-height:1.7;color:var(--muted)}
.mr-metric-icon,.mr-type-icon,.mr-attention-icon{display:inline-flex;align-items:center;justify-content:center;flex:none;width:36px;height:36px;border-radius:11px}
.mr-workspace .green{color:var(--mr-green)}.mr-workspace .blue{color:var(--mr-blue)}.mr-workspace .amber{color:var(--mr-amber)}.mr-workspace .red{color:var(--mr-red)}.mr-workspace .neutral{color:var(--mr-neutral)}
.mr-workspace :is(.mr-metric-icon,.mr-type-icon,.mr-attention-icon).green{background:var(--mr-green-soft)}
.mr-workspace :is(.mr-metric-icon,.mr-type-icon,.mr-attention-icon).blue{background:var(--mr-blue-soft)}
.mr-workspace :is(.mr-metric-icon,.mr-type-icon,.mr-attention-icon).amber{background:var(--mr-amber-soft)}
.mr-workspace :is(.mr-metric-icon,.mr-type-icon,.mr-attention-icon).red{background:var(--mr-red-soft)}
.mr-workspace :is(.mr-metric-icon,.mr-type-icon,.mr-attention-icon).neutral{background:var(--mr-neutral-soft)}
.mr-metric-icon .icon,.mr-attention-icon .icon{width:19px;height:19px}
.mr-chip{display:inline-flex;align-items:center;gap:5px;padding:4px 9px;border-radius:7px;max-width:100%;font-size:11px;font-weight:700;line-height:1.65;white-space:normal}
.mr-chip.green{background:var(--mr-green-soft)}.mr-chip.blue{background:var(--mr-blue-soft)}.mr-chip.amber{background:var(--mr-amber-soft)}.mr-chip.red{background:var(--mr-red-soft)}.mr-chip.neutral{background:var(--mr-neutral-soft)}
.mr-chip .icon{width:13px;height:13px}
.mr-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;min-width:0}
.mr-distribution{display:flex;gap:28px;padding:25px 24px;align-items:center;justify-content:center}
.mr-ring,.mr-rate-ring{position:relative;flex:none;width:172px;height:172px;border-radius:50%;background:conic-gradient(var(--mr-segments));display:grid;place-items:center;direction:ltr}
.mr-ring>div,.mr-rate-ring>div{width:136px;height:136px;border-radius:50%;background:var(--surface);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px;direction:inherit}
.mr-ring strong,.mr-rate-ring strong{font-size:30px;color:var(--ink);font-variant-numeric:tabular-nums}
.mr-ring span,.mr-rate-ring span{font-size:11px;color:var(--muted)}
.mr-legend{flex:1;min-width:0;display:grid;gap:0}
.mr-legend-row{display:flex;align-items:center;gap:9px;border:0;border-bottom:1px solid var(--line);padding:10px 0;background:transparent;color:var(--ink);text-align:start;width:100%;font-size:12px}
.mr-legend-row:last-child{border-bottom:0}.mr-legend-row>span{flex:1}.mr-legend-row>i{width:8px;height:8px;border-radius:50%;flex:none}.mr-legend-row>b{font-size:16px}
.mr-legend-row:hover{color:var(--brand)}
.mr-type-list{display:grid;gap:24px;padding:28px 24px}
.mr-type-row{display:flex;gap:13px;text-align:start;color:var(--ink);background:transparent;border:0;padding:0;align-items:flex-start}
.mr-type-copy{display:grid;gap:8px;flex:1;min-width:0}.mr-type-copy>span:first-child{display:flex;justify-content:space-between;gap:12px;font-size:13px}.mr-type-copy b{font-size:19px}.mr-type-copy>small{font-size:11px;color:var(--muted)}
.mr-track{height:7px;display:block;border-radius:6px;background:var(--line);overflow:hidden;width:100%;direction:inherit}
.mr-track>i{display:block;height:100%;border-radius:inherit;min-width:0}
.mr-workspace :is(.mr-track>i,.mr-chart-legend i,.mr-state-dot).blue{background:var(--mr-blue)}.mr-workspace :is(.mr-track>i,.mr-chart-legend i,.mr-state-dot).green{background:var(--mr-green)}.mr-workspace :is(.mr-track>i,.mr-chart-legend i,.mr-state-dot).amber{background:var(--mr-amber)}.mr-workspace :is(.mr-track>i,.mr-chart-legend i,.mr-state-dot).red{background:var(--mr-red)}.mr-workspace :is(.mr-track>i,.mr-state-dot).neutral{background:var(--mr-neutral)}
.mr-attention{padding:0 22px}.mr-attention-row{display:flex;gap:14px;align-items:center;padding:17px 0;border-bottom:1px solid var(--line)}.mr-attention-row:last-child{border-bottom:0}.mr-attention-row>div{flex:1;min-width:0}.mr-attention-row strong{display:block;font-size:13px;overflow-wrap:anywhere}.mr-attention-row small{font-size:10px;color:var(--muted)}.mr-attention-row p{font-size:12px}.mr-attention-row>.btn{font-size:12px;padding:8px 12px}
.mr-trend-grid{grid-template-columns:minmax(0,2fr) minmax(230px,1fr)}
.mr-chart-legend{display:flex;gap:20px;align-items:center;flex-wrap:wrap;font-size:12px}.mr-chart-legend>span{display:flex;gap:7px;align-items:center}.mr-chart-legend i{width:9px;height:9px;border-radius:3px}.mr-chart-legend>small{margin-inline-start:auto;color:var(--muted)}
.mr-trend{width:100%;height:auto;max-height:280px;display:block;margin-top:14px}.mr-chart-footer{display:flex;gap:14px;font-size:11px;color:var(--muted);flex-wrap:wrap;padding-top:14px;border-top:1px solid var(--line)}.mr-chart-footer>.text-link{margin-inline-start:auto}
.mr-outcomes{padding:28px;display:flex;flex-direction:column;align-items:flex-start;gap:12px}.mr-outcomes>strong{font-size:40px;color:var(--mr-green);line-height:1.4}.mr-outcomes>span{font-size:13px}.mr-outcomes p{font-size:12px;line-height:1.9}
.mr-workload{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:15px}.mr-person{border:1px solid var(--line);border-radius:11px;padding:16px;display:grid;gap:14px;min-width:0}.mr-person-heading{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.mr-person-heading>div{flex:1;min-width:100px}.mr-person-heading strong{font-size:13px;display:block}.mr-person-heading small{color:var(--muted);font-size:11px}.mr-avatar{border:1px solid var(--line);border-radius:50%;width:34px;height:34px;display:grid;place-items:center;background:var(--tint);color:var(--brand);font-weight:700;font-size:14px;flex:none}
.mr-person-phases{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:6px}.mr-person-phase{background:var(--bg);border:0;border-radius:7px;display:grid;gap:2px;padding:8px 5px;font-size:10px;color:var(--muted)}.mr-person-phase>b{font-size:17px}.mr-person>.text-link{font-size:11px;justify-self:start}
.mr-sla-summary{border:1px solid var(--line);border-radius:13px;background:var(--surface);display:flex;align-items:center;gap:30px;padding:28px}
.mr-rate-ring{background:conic-gradient(var(--mr-green) var(--mr-rate),var(--line) 0%)}
.mr-sla-measures{display:grid;grid-template-columns:1fr 1fr;gap:20px;flex:1;min-width:0}.mr-sla-measures>article{display:grid;gap:7px}.mr-sla-measures>article+article{border-inline-start:1px solid var(--line);padding-inline-start:22px}.mr-sla-measures small{color:var(--muted);font-size:12px}.mr-sla-measures strong{font-size:28px;color:var(--mr-green)}.mr-sla-measures span{font-size:12px}.mr-sla-measures p{grid-column:1/-1;font-size:12px}
.mr-workspace .mr-table{width:100%;min-width:860px;border-collapse:collapse;font-size:12px;table-layout:auto}.mr-workspace .mr-table th{font-size:13px;line-height:1.5;padding:12px 9px;white-space:nowrap;text-align:start;height:50px}.mr-workspace .mr-table td{padding:15px 12px;vertical-align:middle;text-align:start;border-bottom:1px solid var(--line);overflow-wrap:anywhere}.mr-table td:first-child{min-width:220px;max-width:330px}.mr-table td:nth-child(2){min-width:130px}.mr-table td:nth-child(3){min-width:160px}.mr-table td:last-child{min-width:110px}.mr-table td>strong{font-size:12px;display:block}.mr-table td>small{font-size:10px;display:block;color:var(--muted);margin-top:4px}.mr-table .mr-track{height:5px;margin-top:8px}.mr-table .text-link{display:block;font-size:11px;margin-top:5px}
.mr-grid .mr-table{min-width:760px}.mr-grid .mr-panel-body .table-wrap{margin-top:14px}
.mr-policy-toolbar{display:flex;align-items:center;justify-content:space-between;gap:22px;padding:20px 22px;border:1px solid var(--line);border-radius:12px;background:var(--surface);border-inline-start:3px solid var(--brand)}
.mr-policy-section{background:var(--surface);border:1px solid var(--line);border-inline-start:3px solid var(--brand);border-radius:12px}
.mr-policy-section>.mr-policy-toolbar{border:0;border-bottom:1px solid var(--line);border-radius:12px 12px 0 0}
.mr-policy-subheading{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 22px 0}.mr-policy-subheading h3{font-size:13px}
.mr-policy-toolbar-copy{flex:1;min-width:0}.mr-policy-toolbar-copy h2{font-size:16px}.mr-policy-toolbar-copy p{font-size:12px;margin-top:4px}.mr-policy-toolbar-copy small{display:block;color:var(--mr-amber);font-size:11px;margin-top:4px}
.mr-policy-toolbar-controls{display:grid;gap:9px;justify-items:end}.mr-policy-toolbar-controls>.text-link{display:flex;gap:7px;align-items:center;font-size:11px}.mr-policy-toolbar-controls>.text-link>.icon{width:13px;height:13px}
.mr-policy-actions{display:flex;gap:7px;flex-wrap:wrap}.mr-policy-actions>.btn{font-size:12px;padding:8px 11px;gap:5px}.mr-policy-actions .icon{width:15px;height:15px}
@media(max-width:1100px){.mr-policy-toolbar{flex-direction:column;align-items:stretch;gap:14px}.mr-policy-toolbar-controls{justify-items:start}}
@media(max-width:650px){.mr-policy-toolbar{padding:16px}.mr-policy-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));width:100%}.mr-policy-actions>.btn{justify-content:center;white-space:normal}.mr-policy-actions>.btn:last-child{grid-column:1/-1}}
.mr-policy-list{padding:0 22px}.mr-policy{display:flex;gap:13px;align-items:center;padding:18px 0;border-bottom:1px solid var(--line)}.mr-policy:last-child{border-bottom:0}.mr-policy>div{flex:1;min-width:0}.mr-policy strong{font-size:13px}.mr-policy p,.mr-policy small{font-size:11px}.mr-policy-symbol{display:grid;place-items:center;width:36px;height:36px;flex:none;border-radius:10px;background:var(--tint);color:var(--brand)}
.mr-ratings{display:grid;gap:18px}.mr-rating-row{display:flex;gap:14px;align-items:center;padding:0;border:0;background:transparent;color:var(--ink);font-size:13px;text-align:start}.mr-rating-row>strong{min-width:40px}.mr-rating-row .mr-track{flex:1}.mr-rating-row>b{min-width:20px}
.mr-cause-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px;padding:20px 22px}.mr-cause{display:flex;align-items:center;gap:12px;text-align:start;border:1px solid var(--line);border-radius:10px;padding:12px;background:var(--surface);color:var(--ink);font-size:13px}.mr-cause>span:nth-child(2){flex:1}.mr-cause>b{font-size:21px}
.mr-rating-trend{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));padding:28px 22px;gap:20px}.mr-rating-trend article{display:grid;gap:8px}.mr-rating-trend article+article{border-inline-start:1px solid var(--line);padding-inline-start:20px}.mr-rating-trend small{font-size:12px;color:var(--muted)}.mr-rating-trend strong{font-size:34px;color:var(--mr-green)}.mr-rating-trend span{font-size:12px}
.mr-feedback,.mr-followup{display:flex;align-items:center;gap:16px;margin:0 22px;padding:19px 0;border-bottom:1px solid var(--line)}.mr-feedback:last-child,.mr-followup:last-child{border-bottom:0}.mr-feedback>div,.mr-followup>div{flex:1;min-width:0}.mr-feedback strong,.mr-followup strong{font-size:13px;overflow-wrap:anywhere}.mr-feedback p,.mr-followup p{font-size:12px}.mr-feedback small,.mr-followup small{font-size:11px;color:var(--muted)}.mr-score{display:flex;align-items:baseline;justify-content:center;gap:4px;border-radius:10px;background:var(--mr-green-soft);font-size:26px;min-width:65px;padding:10px}.mr-score.red{background:var(--mr-red-soft)}.mr-score small{font-size:11px}
.mr-source-row{display:flex;gap:18px;align-items:center;padding:18px;border-bottom:1px solid var(--line)}.mr-source-row>div:first-child{flex:1;min-width:0}.mr-source-row>div:last-child{display:grid;gap:9px;justify-items:start}.mr-source-row strong{display:block;font-size:13px;overflow-wrap:anywhere}.mr-source-row p{font-size:12px}.mr-source-row small{color:var(--muted)}.mr-case-facts{display:grid;gap:12px}.mr-case-facts dt{font-size:12px;color:var(--muted)}.mr-case-facts dd{margin:0;font-size:13px}
.mr-workspace button:focus-visible,.mr-workspace a:focus-visible{outline:2px solid var(--brand);outline-offset:3px}
html[data-theme=dark] .mr-workspace{--mr-green:#8dcbb2;--mr-blue:#97c3df;--mr-amber:#e0bb76;--mr-red:#eda6af;--mr-neutral:#b1c2c3;--mr-green-soft:#243e33;--mr-blue-soft:#253b47;--mr-amber-soft:#3d3424;--mr-red-soft:#422c34;--mr-neutral-soft:#2c3a38}
html[data-theme=dark] .mr-tab.active{color:#16392c}
@media(max-width:1150px){.mr-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.mr-workload{grid-template-columns:repeat(2,minmax(0,1fr))}.mr-grid{grid-template-columns:1fr}.mr-attention-row>.mr-chip{display:none}.mr-distribution{justify-content:flex-start}.mr-ring{margin-inline:16px}}
@media(max-width:650px){.mr-workspace,.mr-view{gap:16px}.mr-metric{padding:14px;gap:8px}.mr-metric-top{font-size:12px;gap:7px;flex-wrap:wrap}.mr-metric-top>.icon{display:none}.mr-metric-icon{width:30px;height:30px;border-radius:8px}.mr-metric>strong{font-size:28px}.mr-metric>small{font-size:10px}.mr-tabs{display:grid;grid-template-columns:1fr 1fr;gap:5px}.mr-tab{padding:10px;font-size:12px}.mr-data-bar>div{width:100%}.mr-data-option{flex:1;text-align:center}.mr-filters{padding:14px;gap:10px}.mr-filters .field{flex-basis:calc(50% - 10px)}.mr-filter-actions{width:100%;justify-content:flex-start}.mr-workload{grid-template-columns:1fr}.mr-panel-body{padding:16px!important}.mr-distribution{gap:16px;padding:18px 15px;flex-direction:column}.mr-ring{width:150px;height:150px;margin:0}.mr-ring>div{width:120px;height:120px}.mr-legend{width:100%}.mr-attention{padding:0 15px}.mr-attention-row{flex-wrap:wrap;gap:10px}.mr-attention-row>div{flex-basis:calc(100% - 50px)}.mr-attention-row>.btn{margin-inline-start:46px}.mr-sla-summary{padding:20px 15px;gap:18px;flex-direction:column}.mr-sla-measures{width:100%;gap:14px}.mr-sla-measures>article+article{padding-inline-start:12px}.mr-sla-measures strong{font-size:25px}.mr-policy-intro{padding:16px}.mr-policy{flex-wrap:wrap}.mr-policy>.mr-chip{margin-inline-start:49px}.mr-feedback,.mr-followup{margin:0 15px;flex-wrap:wrap;gap:10px}.mr-feedback>div,.mr-followup>div{flex-basis:calc(100% - 80px)}.mr-feedback>.text-link,.mr-followup>.btn{margin-inline-start:75px}.mr-source-row{flex-wrap:wrap}.mr-workspace .panel-head{padding:14px 16px}.mr-chart-legend{gap:12px}.mr-workspace .mr-caption{padding:12px 16px}}
@media(prefers-reduced-motion:reduce){.mr-metric,.mr-tab{transition:none}.mr-metric:hover{transform:none}}